Sumqo Subscription and Billing Terms

Effective date: October 21, 2026 · Version 2026-10-21

These Subscription and Billing Terms apply when you pay for a Sumqo plan. They add to the Sumqo Terms and Conditions and the Privacy Policy. "We", "us" and "Sumqo" mean Vifros Corp (d/b/a Sumqo); "you" means the business or person that subscribes. You accept these terms by ticking the box before you pay.

1. What you buy and what you pay

Before you pay, Sumqo shows you the plan, its monthly price and how the renewal works. Stripe's checkout page then shows the amount charged today, including any promotion code you apply at checkout, any tax, and any free trial. Discounts shown on Sumqo's price list do not apply to a subscription paid by card unless they come as a promotion code entered at checkout. Payments are processed by Stripe, Inc. ("Stripe"); you enter your card on Stripe's page and Sumqo never sees the full card number.

2. Automatic renewal

Your subscription renews automatically every month on the same day of the month you subscribed (your billing anniversary). In a month without that day, it renews on the last day of the month.
At each renewal we charge the payment method on file the then-current price of your plan, until you cancel.
After you subscribe we email you a confirmation with the plan, the price, how renewal works and how to cancel.
If we ever offer a plan that renews yearly or for a longer term, we will email you a reminder before each renewal, with the date and the amount of the charge and how to cancel.

3. Free trials

If a free trial is offered, its length and the price you will pay after it are shown before you start it. A free trial is offered once per workspace. Your card is not charged during the trial. We email you a reminder before the trial ends; unless you cancel before the trial ends, the paid subscription starts and is charged on the day the trial ends.

4. Cancelling

You can cancel online at any time in Sumqo from Settings → Plan → Manage billing, without calling or writing to us.
Cancelling stops the next renewal. You keep your plan until the end of the period you already paid for; after that your workspace moves to the Free plan.
Your data stays in your workspace after you cancel and you can export it at any time. You can subscribe again whenever you like.

5. Changing plans

You can switch plans from Settings → Plan. If you do not have a paid subscription yet, a paid plan starts through Stripe's checkout. If you already pay, the change is made in the billing portal, which shows what you will pay before you confirm; it may include a prorated charge or credit for the rest of the current period. A move to the Free plan works like a cancellation (Section 4).

6. Refunds

Payments are non-refundable, and we do not refund partly used periods, except where the law requires a refund or where we tell you otherwise in writing. If you think you were charged by mistake, write to info@vifros.com and we will look into it.

7. Price changes

We may change the price of a plan. We will email you at least thirty (30) days before a new price applies to your subscription. The new price applies from your first renewal after the notice period ends. If you do not want to pay it, cancel before that renewal and you will not be charged the new price.

8. Failed payments

If a renewal payment fails, we email you and Stripe retries the charge over the following days. Update your card from Settings → Plan → Manage billing. If the payment is still unpaid after the grace period shown in Sumqo (normally fourteen days), your workspace moves to the Free plan and its limits apply until you pay. Nothing in your workspace is deleted.

9. Taxes

Prices do not include taxes unless stated. Where we are required to collect sales tax or a similar tax, it is added to your charge and shown on Stripe's checkout page and on your invoice. You are responsible for any other taxes that apply to your purchase.

10. Invoices and billing notices

Stripe issues an invoice or receipt for every charge; you can see and download them in the billing portal. You agree that we may send billing notices (confirmations, receipts, reminders, price-change and failed-payment notices) electronically, by email to the address on your workspace or in the app, and that electronic notices count as written notices.

11. Records of your consent

When you tick the box before paying, we record the exact sentence you agreed to, the version of these terms, the time, the email address of the person who accepted and the IP address. We keep that record for at least three (3) years, also after you cancel. If you delete your workspace, the record is kept with the closed workspace and erased with it if the workspace is permanently erased on request (see the Privacy Policy).

12. Changes to these terms

We may update these terms. A new version applies to new subscriptions from its effective date; for an existing subscription we will tell you by email before a change that affects your price or how renewal or cancellation works takes effect, and you may cancel before then.

13. Contact

Vifros Corp (d/b/a Sumqo)
9838 Old Baymeadows Rd #142, Jacksonville, FL 32256-8101, United States
Email: info@vifros.com
Fax: (904) 592-5384